Install the Microsoft Authenticator app from the Apple AppStore or from the Google PlayStore.     From a computer, or other internet browser, go to https://office.com, and click the red Sign In button   Enter your email address and click Next   Enter your initial password (P@ssw0rd) and click Sign In   Change your password to something more memorable to you.   Click Next at the prompt below.  This will engage the Microsoft Authenticator app you installed earlier.   Click Next at the prompt below, but you will need to install the Microsoft Authenticator app on your cell phone, if you haven’t installed the app yet   Click Next at the prompt below   Open the Microsoft Authenticator app on your phone and select the menu option to Add Account.  Choose Work or School Account then scan the QR code you see on the screen.  Click Next.   Click Approve sign-in on the Microsoft Authenticator app screen on your phone. You should see the screen below indicating that you’re mailbox and email account are now setup.  Click Next and then click Done.     Now, open the Outlook web mail app by clicking on the Outlook icon in the upper left-hand corner of the screen  

Go to your iPhone or iPad's Settings > scroll down and tap Accounts & Passwords > Add Account. Note: If you're on iOS 10, go to Mail > Accounts >Add Account.   Select Exchange.   Enter your Microsoft 365, Exchange, or Outlook.com email address and a description of your account. Tap Next. Tap Sign In.   Enter the password associated with your email account. Tap Sign in or Next.   The Mail app may request certain permissions. Tap Accept.   Choose the services you want to sync with your iOS device and tap Save. You're done!    

Go to https://encompasstechnology.freshservice.com/support/home Click Report an Issue. Type in your e-mail address under Search a requester and name under Your name. Fill in all other necessary fields. (Phone Number, Subject, Deadline Needed By, My Issue Involves, Description of Issue, Preferred Contact Method). Click Submit.

1. Sign-in https://admin.microsoft.com using an administrator account. 2.  Click on Add User under User management on the middle of the screen or click on Users -> Active Users -> Add a user on the left side of the screen. 3. Fill in all necessary fields and check/uncheck all necessary boxes then click Next. 4. Assign any licenses, if needed then click Next. 5. Fill in all necessary fields under Profile info for new user then click Next. 6. Review all information for new user then click Finish adding. 7. Click Close. New user has now been added in Office 365.  

1. Next time a user logs into their account, they are asked for additional information. Select Next. 2. The user can choose whether to authenticate with their phone and/or their email. Click Set it up now. 3. Go through steps then click Finish. The user will be able to reset their own password when needed.